The B & V Group have committed to two charters which outline our commitments to our customers. There are Charters for both the water treatment and own label segments of the business respectively. These Charters aim to provide you with details of our commitments to you and how we intend to fulfil them.
You are encouraged to keep a copy of the Charter that relates to you and measure our performance against it – we want to provide you with the best products, services and customer support possible and know that your feedback will be instrumental in achieving this.
The commitments we are making to you throughout every aspect of your service are as detailed on the following pages:
- B & V Water Treatment Customer Charter
- B & V Own Label Customer Charter
Please contact us at any point should you have a query using the contact form on the side of this page