Frequently Asked Questions: Legionella Awareness
What is the HABC Level 2 Award in Legionella Awareness (QCF)?
This is a formal, nationally recognised Ofqual accredited qualification, offered as a training course by B & V Training Academy and awarded through the Awarding Organisation, Highfield Awarding Body for Compliance (HABC).
Why should I choose the HABC qualification over and above a City and Guilds registered course?
The HABC Level 2 Award in Legionella Awareness (QCF) qualification is accredited by Ofqual, whereas a City and Guilds bespoke qualification will not be. (Ofqual is the Qualifications and Examinations regulator for England and Northern Ireland.)
If a qualification is Ofqual accredited it means that the qualification meets Ofqual’s strict approval criteria for regulated qualifications. Learners completing an Ofqual accredited qualification can be assured that the qualification is delivered, assessed and awarded according to Ofqual’s requirements. These requirements are in place to protect learners to make sure they are treated fairly and to ensure that qualifications are awarded only to those delegates who have met the learning outcomes detailed within the qualification.
In summary an Ofqual qualification:
- has more credibility within the sector
- is nationally recognised
- is underpinned by rigorous quality assurance
- is a formal, regulated assessment of the delegate’s ability and knowledge, conducted within controlled conditions.
What is Highfield Awarding Body for Compliance (HABC)?
HABC is an Ofqual recognised Awarding Organisation, exactly the same as City and Guilds. B & V Training Academy are approved by HABC to offer the training and assessments to meet the requirements of several HABC qualifications, including the HABC Level 2 Award in Legionella Awareness (QCF).
HABC will issue formal Ofqual accredited certificates for all candidates who successfully achieve the qualification.
How long does the Legionella Awareness course take?
The course is delivered in one day. The course comprises of one mandatory unit:
- The Principles of Legionella Awareness
Plus delegates choose from one of the following two optional pathways:
- Pathway 1: Cooling towers and evaporative condensers
- Pathway 2: Hot and cold water systems
Delegates may also choose to complete both pathways, this will take the course duration up to one and a half days.
What is a Level 2 Legionella Awareness qualification equivalent to?
A formal Ofqual accredited level 2 qualification is equivalent to a GCSE grade A*-C, in terms of the level of difficulty.
What do I do if I am not happy with an assessment decision?
As a delegate on a B & V Training Academy course you will be required to complete a formal assessment of your knowledge and understanding relating to the course content.
It is important to note that the B & V Training Academy allows all learners to appeal against any formal assessment decisions they perceive as unfair.
If you have any concerns regarding an assessment decision please follow the following steps. A more in-depth procedure is also available from your tutor:-
1. In the first instance you should discuss your concerns with the Training Academy Manager on firstname.lastname@example.org. They should be able to provide you with as much information as possible about the assessment decision.
3. The B & V Training Academy Manager will then take forward the appeal according to the internal B & V Training Academy appeals procedure (available upon request).
For further information about your right to appeal please contact email@example.com.
How do I raise a concern or complaint I may have regarding the course I have attended?
At B & V Training Academy we pride ourselves in listening to our customers and acting upon any feedback we receive. We strive to provide the best possible service to our customers and delegates. To this end we take any complaints very seriously.
If you have any concerns regarding a course you have attended at B & V Training Academy please follow the following steps. A more in-depth procedure is also available from your tutor:-
1. If you’re still on a course and have a concern or complaint then in the first instance you should discuss your concerns with the Tutor. Alternatively, if your complaint is about the tutor or you’re not happy with the outcome of action taken by your tutor then please contact the Training Academy Manager at: firstname.lastname@example.org.
2. The B & V Training Academy Manager will then take forward the complaint according to the internal B & V Training Academy complaint procedure (available upon request).
I would like my staff to be trained in understanding the risks associated with legionella bacteria and Legionnaires’ disease, do you offer a course that will meet this requirement?
Yes, the B & V Training Academy offer a range of training courses, which are designed to provide the underpinning knowledge needed to control and minimise the risks associated with legionella bacteria. We would recommend that the HABC Level 2 Award in Legionella Awareness (QCF) qualification may be most suitable for your colleagues. This is delivered in a one day course and provides delegates with an understanding of how to apply relevant legislation within their day to day duties in order to minimise the risks presented by legionella bacteria.
Full details of all the courses on offer are available at the B & V Training Academy website.
Is this qualification recognised in Scotland?
Scotland has a different qualification regulator in comparison to England, however, it is still recognised because it meets the requirements of the European Qualifications Framework.
The European Qualification Framework (EQF) has been introduced to relate all countries’ national qualification systems to a common reference framework. The QCF, along with both the Scottish Credit and Qualifications Framework (SCQF) and The National Framework of Qualifications for Ireland (NFQ IE), is part of the EQF which makes comparing qualifications across countries and frameworks easier. For further information, please visit: http://ec.europa.eu/eqf/compare_en.htm
HABC offers a wide range of qualifications that have been accredited for delivery using the rules of the Qualifications and Credit Framework (QCF), which was developed jointly by regulators in England, Wales and Northern Ireland. All HABC qualifications that are included on the QCF can be delivered outside of England, Wales and Northern Ireland. However, HABC strongly advises that providers and learners check with regulators in the country which the qualification holder wishes to work in to confirm whether the qualification will be recognised.
For further information on the comparison of qualifications in the UK and Ireland please visit http://www.qaa.ac.uk/Publications/InformationAndGuidance/Documents/Quals_cross_boundaries.pdf